Benefits of Adopting Social Learning #TK10

Benefits to the Learner

  • Able to access information as needed and on demand
  • Imporved depth and breadth of information available than with only formal learning (crowdsourcing and/or long-tail effect)
  • Rapidly access up-to-date infomration
  • Information is verified and vetted by large community
  • Sense of ownership and pride
  • Democratization of content

Benefits to the Business

  • Decreate cost of support for new initiatives or products
  • Retain IP within the organization
  • Increate customer loyalty
  • Imporve on the job performance
  • Increase speed of repsonse to customers






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